SANTER MEDIA

SANTERMEDIA.com

Operations accelerated Marketing

The Struggle

Without the right operator in place, Reuben couldn't escape the day-to-day to focus on growth. The tough conversations about compensation and culture were being swept under the carpet.

"This inspection and Spyglass Ops Solution changed my life & business trajectory. Couldn't be more grateful."

The Situation

Reuben Santer ran a digital marketing agency specializing in helping gym owners dramatically increase their membership sales, generating millions in revenue for his clients. His ambitious vision for the future

involves strategically scaling operations to serve 100 premium clients while achieving monthly revenue between $170,000 and $250,000.

The Solution

  • Facilitated critical compensation and culture conversations

  • Identified Reuben's highest-value activities (sales & revenue growth)

  • Recruited and placed a top-tier Operator within 60 days

  • Created clear decision filters so only critical issues reached Reuben

The Results

As Reuben put it: "This inspection and Spyglass Ops Solution changed my life & business trajectory. Couldn't be more grateful." The company is now positioned to achieve its vision of scaling to 100 clients and creating financial freedom for Reuben and his family.

With recent strategic changes, they've doubled the business in just 60 days while simultaneously transforming the team structure, creating a more efficient operation capable of handling the increased client load.

Our top candidate for the Operator role "was placed in less than 60 days and has allowed the owner to focus on the department of the business they want to work in."

What our clients are saying

My team was completely misaligned, and I was still the bottleneck.

Before the audit, I thought I had a systems problem. But what became clear was that my team was completely misaligned, and I was still the bottleneck. The audit helped me see exactly where decisions were getting stuck and why my leadership team wasn’t stepping up. After implementing the recommendations, things that used to land on my desk were getting handled without me — and I finally had space to focus on growth.

-Charles Law

Founder of Law Security Inc.

What it takes to be a multiple eight figure entrepreneur.

When we came to Jhana, she really helped us get clarity on our operations as well as the efficiency needed to scale a team. She helped us get clarity on who needs to be in what roles and why it's important, because as you scale a business, if you're doing multiple six figures a month and trying to scale — Your operations, and your team, and your leadership, that's really what it takes to be a multiple eight figure entrepreneur.

- Kendall Shaw

CEO of ScaleBold

We went from disorganized and overwhelmed to scalable and focused.

Jhana helped us slow down, install the right processes, and remove the pressure points that had us feeling stuck. Her ability to quickly assess where a business is bottlenecked — and then fix it — is rare. If you're a founder drowning in daily tasks, leading a team that’s unclear or underperforming, Jhana is the exact partner you want. She helped us build a company that’s not just functional, but truly ready to scale.

- Nik Robbins

CEO, Krusader Nation

Jhana will transform your agency.

I genuinely believe that Jhana & her team were sent from heaven and placed on this earth to transform the lives of business owners, teams, and cultures for the clients that they serve."

-Jared Curry | EstateAI

Before Spyglass, it was like we were driving with the hand brake on.

I've spent $100,000s of dollars over the last four years in courses and mentorships and programs. Spyglass Ops has been the most effective use of money that we've had as a business...the difference in my team and the business is night and day. Pre-Spyglass, it was like we were driving with the hand brake on, and now we're driving with the hand brake off.

- Reuben Santer | Santer Media

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